Reference

Your Rights and Our Legal Position

Using 67game means entering an agreement with us — and that agreement depends on your local law and the eligible regions we serve.

Jurisdiction-dependent accessAccount eligibility rulesData handling and retentionBangladesh-specific conditions
67game Your Rights and Our Legal Position
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 67game

We take a narrow approach to data — we collect what we need to verify your account, process your bKash, Nagad, or Rocket transactions, and keep records as required. We do not sell your data to third parties. You can request a copy of the data we hold on you by contacting support in writing. Retention periods depend on the type of record: transaction logs are kept for as long as legally required in the jurisdiction, while communication records are held for a shorter period. Your account password is stored in encrypted form; we never access it in plain text.

Data Collection Scope

We collect account registration details, transaction records for bKash, Nagad and Rocket deposits, and session logs. Nothing beyond what account operation and legal compliance require.

Cookie Use

Cookies keep your session active and remember your lobby preferences. You can adjust cookie settings in your browser at any time. Disabling them may affect account functionality.

Account Security

Login uses an OTP sent to your registered mobile number each session. If you notice an unrecognised login, use the account lock option in settings and contact support immediately.

Your Right to Request Changes

To correct account data, update your registered number, or request deletion where permitted by law, submit a written request through email support. We will confirm receipt and act within a reasonable period.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, a data request, or a dispute tied to your account, our support team is the right starting point. You can raise a legal query through any of the channels below. For written records — especially data requests or account closure — email is the channel we recommend so both sides have a clear trail.

Team online

Email Support

Send legal queries, data access requests or written disputes to our support address. We aim to acknowledge within one working day and resolve within a reasonable period.

Live Chat

For faster clarification on account-related legal questions, open live chat from your account dashboard. Suitable for eligibility and account-status questions.

Account Help Centre

The help section inside your account covers common legal queries — account suspension reasons, wallet verification steps, and how to submit a formal complaint.

Common Legal Questions About Your Account

Below are the questions we hear most from Bangladesh-based account holders about eligibility, data rights, and how our terms work in practice. If your question is not here, contact us through the channels in the section above.

Access depends entirely on your local law and the eligible regions we serve. We do not make legal determinations on your behalf. Check your local regulations before opening an account.

Yes. Send a written data access request to our support email from your registered address. We will confirm receipt and provide the relevant records within a reasonable timeframe.

Transaction records and compliance-related data are retained for as long as local legal obligations require, even after account closure. Other personal data is deleted according to our retention schedule.

Deposits may be held if the wallet name does not match your registered account name, or if the transaction origin appears to be outside an eligible region. Contact support with your transaction reference to resolve it.

Submit a written dispute via email, including your account ID and the reason you believe the suspension is incorrect. Our team will review the account record and respond with a decision.

Yes. Updates are sent to your registered account notification. Continuing to use the platform after the notice date means you accept the revised terms. We recommend reviewing any notice before your next session.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.